If you would like to delete or request access to your account data, please contact our team via our messenger (bottom-right corner of our Help Center, as pictured below) or at [email protected] with any data deletion or access requests.
If you need to delete your in-game or app account instead, please contact the developer directly for further assistance.
⚠️ Note: All privacy-related requests must be verified by our team to confirm account ownership and prevent unauthorized access or disclosure of personal data, in accordance with applicable data protection laws (including the GDPR). All privacy requests are processed within 30 days after the account has been fully verified by our team.
We may retain certain data as required for legal, regulatory, compliance, and accounting purposes (such as transaction records, VAT documentation, and fraud prevention), even after an account deletion request has been processed.